01
Stop conditions
The customer-cleanable boundary includes the seat, lid, exterior, identified removable inner panels, accessible receiver ring, visibly clean bay surfaces, floor, casters, feet, dry air grilles, and the exterior of the filter compartment. Do not reach through, actuate, or clean the cartridge shutter.
02
Cleaners and protective equipment
Cleaner compatibility remains a materials design target. Apply liquid to a cloth or use a compatible pre-moistened wipe. Do not spray the unit.
Use
- pH 6–9 nonabrasive detergent on a cloth or wipe.
- Compatible quaternary-ammonium disinfectant wipe.
- Up to 70% isopropyl-alcohol wipe on the hard seat, lid, and exterior only.
- Disposable nitrile gloves for exchange, bay cleaning, filter service, or visible contamination.
Do not use
- Bleach, chlorine, household ammonia, mixed chemicals, acids, or alkalis.
- Concentrated peroxide, solvent, abrasive pad, powder, steam, or pressure washer.
- Direct spray or liquid saturation at seams, controls, bay, intake, outlet, filter compartment, or status light.
- Immersion or any cleaning liquid inside a C12.
Bleach is not approved for the proposed pilot until gasket, finish, and handling compatibility have been reviewed. Wash hands after removing gloves.
03
Routine cleaning schedule
| Area | When | Method |
|---|---|---|
| Seat, lid, and user-contact surfaces | After visible soil and at least daily during active use | Approved wipe; leave dry. |
| Exterior enclosure | Weekly and after visible soil | Damp approved cloth; no direct spray. |
| Removable inner panels and receiver ring | Weekly | Remove only identified panels. Wipe, dry, and fully reseat. |
| Cartridge bay | At each exchange | Slightly damp cloth only when visibly free of material. |
| Floor beneath the unit | Weekly and after movement | Use the ordinary approved-floor procedure; dry before repositioning. |
| Casters and stabilization feet | Monthly | Wipe and remove debris. Do not lubricate without service direction. |
| Air intake and downward rear outlet | Monthly | Power off; use a dry lint-free cloth or soft brush only. |
| Filter compartment | At filter replacement | Dry wipe outside the air path. No liquid in the compartment. |
04
Visible contamination or failed exchange
Do not extend routine cleaning into the shutter, gasket underside, air path, or cartridge contents.
If a prohibited input entered the C12, stop use and report what entered. Leave the cartridge installed. Do not attempt to retrieve the item.
05
Replace the AirSeal Filter
Replace at 90 days, 120 sessions, or an earlier device prompt, whichever occurs first. The cassette is removed closed and is never opened by the customer.
Prepare
Close the lid and confirm the C12 is fully seated. Switch off and disconnect power. Put on disposable nitrile gloves.Remove the cassette
At the rear-right filter compartment, press both cassette tabs and pull the closed AirSeal cassette straight out. Do not open it.Package the used filter
Place it in the supplied disposal sleeve and seal the sleeve. Ordinary trash is permitted only where local rules allow and the filter is dry and intact; otherwise request service guidance.Install the replacement
Align the keyed replacement and push it straight in until both tabs click. Do not force an incorrectly aligned cassette.Reset the interval
Restore power. Hold the recessed filter control for three seconds or confirm replacement in Desk Toilet Cloud.Verify airflow
Wait for the 20-second airflow baseline. If verification fails, power off and reseat once. If Airflow check failed remains, do not use the unit and request service.
06
Six-month visual inspection
- Visible radial gasket has no cut, distortion, or lodged material.
- Bay latch and exchange lever reach their normal stops without force.
- Four caster locks hold and four stabilization feet bear evenly.
- Power cable and connector have no cut, crush, discoloration, or looseness.
- Service-only emergency-release indicator is in its normal position.
- Intake and outlet are clear and no persistent odor remains after the normal purge.
Schedule service for damage, incomplete closure, persistent odor, leakage, abnormal fan sound, recurring airflow failure, or a release indicator outside its normal position. Do not repair or lubricate these components.